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Airlines

KLM Review 2026: World Business Class & Crown Lounge

By Marco Bellini 14 min read
Quick Answer

KLM wins on hub efficiency — Schiphol's single-terminal design and the Crown Lounge make AMS one of Europe's best connection airports. Long-haul product is solid but not spectacular; FlightLogic ranks KLM #14 overall at 8.0/10.

KLM Royal Dutch Airlines Boeing 787-10 Dreamliner aircraft.
Photo: Adam Moreira / Wikimedia Commons / CC BY-SA 4.0

KLM Royal Dutch Airlines operates from Amsterdam Schiphol with one of Europe's densest route networks — especially to Africa, the Middle East, and secondary US cities via the Delta joint venture. For UK travellers, KLM often prices competitively against BA and Virgin on indirect routings when Heathrow direct fares spike.

World Business Class on the 787 and 777 uses a staggered seat with direct aisle access on most rows. Catering is capable European full-service — not the showpiece of Turkish or Singapore, but reliable on 8+ hour sectors. Premium Comfort (premium economy) is a genuine step up from economy on long-haul.

The Crown Lounge at Schiphol (/reviews/klm-crown-lounge-ams-review) is KLM's flagship ground product — 48 Mbps Wi-Fi, Dutch buffet touches, and a central location that makes 75-minute connections workable. This hub advantage is KLM's core selling point versus Air France at CDG.

Flying Blue miles are shared with Air France. Delta SkyMiles can also redeem on KLM within the joint venture. UK261 applies to UK-departing KLM flights. Pair this guide with /guides/ams-schiphol-lounge-guide-2026 for terminal navigation.

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Is KLM a good airline?

Ranked #14 on FlightLogic (8.0/10). Wins on AMS hub efficiency and Crown Lounge; business class solid but trails Gulf and Asian carriers.

Does KLM fly from the UK?

Yes — Amsterdam is a major connection hub for UK travellers via KLM and Delta joint venture routes worldwide.

Written by Marco Bellini

Editor, Europe & Lounges

Marco is FlightLogic's lounge specialist, having reviewed first class terminals and independent Priority Pass lounges across four continents. He previously worked ground operations at Malpensa Airport.

156+Reviews
890K+Miles Flown
39Countries
7 yrsCovering Travel

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