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FlightLogic is an independent, advertising-supported information service that lets you compare airlines, airports, hotels, and travel products. We do not provide financial advice and we do not recommend specific products or providers. Links marked * are advertising links and may earn us commission at no extra cost to you — always read the terms of any product before booking or applying. Learn more about how we make money.
Fly into tomorrow
Japan Airlines scores 8.7/10 (safety 9.7/10), ranking #15 globally — Wi-Fi is paid or route-dependent. Baggage: 2×23 kg international economy.
Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe.
Last updated 6 July 2026
Baggage, Wi-Fi, legroom, and lounge access for Japan Airlines — expand for the full matrix.
| Cabin baggage | Included — standard carry-on allowance applies |
|---|---|
| Checked baggage | 2×23 kg international economy |
| In-flight Wi-Fi | Paid Wi-Fi or messaging packages |
| Economy seat pitch | 33–34" |
| Lounge access | Sakura / First lounges; oneworld Emerald |
| Changes & refunds | Flex fares allow changes |
| Loyalty programme | JAL Mileage Bank |
Japan Airlines delivers meticulous Japanese hospitality, strong on-time performance, and refreshed Sky Suite business class on long-haul routes across Asia, North America, and Europe.
Key strengths: Sky Suite business class with direct aisle access. Exceptional Japanese dining. Strong Haneda hub access. Areas for improvement: Narita vs Haneda confusion for transfers. Premium pricing on popular routes.
Combining ANA domestic hops with the JR Pass for a birthday trip through Tokyo, Kyoto, and Hokkaido.
Japan's premium full-service carrier — meticulous hospitality, Sky Suite business class, and strong Haneda/Narita hub access for UK–Japan routings.
Japan Airlines scores 8.7/10 overall on FlightLogic (5-Star), with 2,450 passenger reviews. Strengths include Sky Suite business class with direct aisle access; Exceptional Japanese dining.
Japan Airlines scores 9.7/10 on FlightLogic's safety index — calculated separately from passenger experience using IOSA certification, accident history, fleet age, and regulatory compliance.
Japan Airlines is a member of oneworld.
Japan Airlines's primary hub is Tokyo Haneda & Narita. The airline was founded in 1951 and operates approximately 170 aircraft.